Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Hivvy Pro website, services, features, content, tools, and applications (collectively referred to as the “Services”). By accessing or using Hivvy Pro in any manner, whether as a guest, registered user, vendor, creator, or partner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

If you do not accept all of the terms and conditions stated herein, you may not access or use the Services. These Terms apply to all users of the platform, without exception.

By using Hivvy Pro, you also agree to our Privacy Policy, which explains how we collect, use, and protect your information.

We reserve the right to amend these Terms at any time. Changes become effective upon publication. It is your responsibility to review these Terms periodically for updates. Continued use of the Services constitutes your acceptance of the amended Terms.

2. Definitions and Interpretations

For the purposes of these Terms, the following definitions shall apply:

• “We,” “Us,” “Our,” or “Hivvy Pro” refers to Hivvysync Ltd, the owner and operator of the Hivvy Pro platform.

• “You,” “User,” or “Creator” refers to any person or entity accessing or using the Services, including without limitation vendors, instructors, clients, buyers, visitors, and members.

• “Platform” means the Hivvy Pro website, application, and all associated services.

• “Digital Product” refers to any intangible goods offered by users through the platform, including but not limited to courses, e-books, templates, audio files, and digital downloads.

• “Profile Page” refers to a customized landing page created using our tools, designed to serve as a user’s public-facing link-in-bio.

• “Vendor” means a user who operates a mini store through the Platform.

• “Instructor” refers to a user who offers courses via the knowledge monetization system.

• “Booking Service” refers to the calendar and appointment system used by creators to accept and manage appointments.

• “Third-party services” include but are not limited to payment processors, analytics providers, and external booking or educational platforms that integrate with Hivvy Pro.

All headings used in these Terms are for convenience only and shall not affect interpretation. References to the singular include the plural and vice versa. The use of the word “including” shall be interpreted to mean “including but not limited to.”

3. Agreed Terms

By using Hivvy Pro, you acknowledge and agree to the following foundational principles:

• You are at least 18 years of age or have obtained the legal consent of a parent or guardian if under the age of majority.

• You will provide accurate, current, and complete information during registration and will keep your account information updated.

• You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.

• You will use the platform only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.

• You may not use the platform to post or sell prohibited or illegal content, harass others, or impersonate another person or brand.

• We reserve the right to modify, suspend, or discontinue any aspect of the platform at our sole discretion, without liability.

• We reserve the right to terminate or suspend your access to the Services at any time, for any reason, including violation of these Terms.

• These Terms constitute a binding legal agreement between you and Hivvysync Ltd, even if you are using the Services on behalf of an organization.

You agree to be bound by any additional policies, rules, or guidelines applicable to specific services or features that are made available through Hivvy Pro from time to time.

4. Hivvy Pro Site Content and User Information

All materials, media, branding elements, and features found on Hivvy Pro—whether visible on the website, application interface, or transmitted via associated channels—are either owned by Hivvysync Ltd or licensed for our use. This includes but is not limited to:

• Site design and layout

• Custom-built templates

• Logos, icons, color schemes

• Text, graphics, illustrations

• Audio, video, animations

• Proprietary source code and scripts

You may not reproduce, republish, duplicate, reverse-engineer, or use any portion of the platform’s interface, branding, or backend systems without prior written permission from Hivvysync Ltd.

User-Generated Content

As a user, you may upload or post your own content (such as course materials, images, products, booking info, or bio page details). By submitting content:

• You confirm that you are the rightful owner or have full authorization to use that content.

• You retain full ownership of your original work, but grant Hivvy Pro a non-exclusive, worldwide, royalty-free license to use, display, host, store, reproduce, and promote your content as necessary to operate the Services.

• We do not claim ownership over your content, but we do reserve the right to moderate or remove content that violates these Terms, applicable laws, or community standards.

You are solely responsible for your content and any consequences arising from its publication or use. This includes ensuring your uploaded media does not infringe on intellectual property, violate privacy rights, or breach third-party contracts.

5. Your Warranties as a User of Our Services

By accessing or using Hivvy Pro, you represent and warrant the following:

• That you have full legal capacity and authority to enter into this agreement.

• That you will only use the Services for lawful, permitted, and professional purposes.

• That any content or information you submit is accurate, honest, and complete.

• That your use of the Services will not violate any applicable laws or regulations.

• That you will not use Hivvy Pro to spread misinformation, hate speech, abuse, threats, or discriminatory content.

• That you will not impersonate another person, brand, or public figure without express permission.

• That you will comply with all payment terms, refund policies, and platform rules specific to digital products, courses, or bookings.

• That you will not attempt to gain unauthorized access to other users’ data, backend systems, or administrative tools.

Any breach of these warranties may result in the immediate suspension or permanent termination of your account, and may expose you to legal liability.

6. Disclaimer of Warranties

Hivvy Pro is provided to you “as is” and “as available”, without warranty or guarantee of any kind. To the fullest extent permitted by law, Hivvysync Ltd disclaims all warranties—express or implied—including:

• Warranties of merchantability

• Fitness for a particular purpose

• Accuracy of results

• Availability, uptime, or uninterrupted access

• Freedom from malware, defects, or other harmful components

• Reliability of services or integrations with third-party systems

While we make every effort to maintain a secure and functioning platform, we do not warrant that:

• The Services will meet your expectations or requirements;

• Content and features will always be error-free or up-to-date;

• Data shared, stored, or downloaded will remain intact without risk;

• Interactions with other users will be professional, honest, or risk-free.

We do not control user behavior or external services. You use Hivvy Pro at your own discretion and risk. No oral or written advice provided by Hivvysync Ltd or its affiliates shall create a warranty.

Some jurisdictions do not allow the exclusion of implied warranties. In such cases, our liability is limited to the maximum extent allowed by law.

7. Exclusion of Liability

To the fullest extent permitted by applicable law, Hivvysync Ltd, its directors, employees, agents, affiliates, partners, service providers, or licensors shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to:

• Loss of income or revenue

• Loss of profits, goodwill, or business opportunity

• Data corruption, data loss, or unauthorized access

• Technical disruptions, server failures, or downtime

• Loss arising from unauthorized use or access of your account or content

• Mistakes, errors, or inaccuracies in any service or product

• Issues resulting from reliance on information obtained via the platform

• Any transactions conducted outside the official payment channels

This exclusion applies whether or not the damage was foreseeable and regardless of whether we were advised of the possibility of such damages.

You agree that your sole and exclusive remedy for dissatisfaction with the platform or services is to discontinue use of the platform. Some jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not fully apply to you.

In any event, our total cumulative liability to you for any claim shall not exceed the amount paid by you (if any) to Hivvysync Ltd in the six (6) months preceding the claim.

8. Backing Up and Securing User Information

Although Hivvy Pro implements industry-standard security protocols to protect user data, you are solely responsible for maintaining backup copies of your content, files, courses, store listings, or booking information.

We do not guarantee the indefinite preservation of any user-generated content. You acknowledge that:

• Platform content may be removed due to inactivity, violations, or technical changes.

• Files hosted on third-party services (e.g., cloud storage, embedded videos, payment systems) may be subject to their own policies and limitations.

• It is your duty to keep local backups of all critical files, course materials, products, and business assets.

You further acknowledge that no online system is entirely immune to cyber-attacks, system failures, or unauthorized access. While we take all reasonable steps to secure user data, we cannot be held liable for any data breach, loss, or corruption that is beyond our control.

We strongly recommend the use of two-factor authentication, secure passwords, and safe browsing habits to maintain account integrity.

9. Intellectual Property in Our Site

All intellectual property on the Hivvy Pro platform belongs to Hivvysync Ltd unless otherwise stated. This includes:

• The name “Hivvy Pro” and its logos, slogans, and brand identity

• The design, layout, and organization of all public and internal pages

• Custom-developed tools, templates, and designed assets

• Site-wide animations, interactive features, and unique UI components

• Educational materials, guides, help documentation, and system frameworks

These works are protected by copyright laws, trademarks, and trade dress under both Nigerian law and international intellectual property treaties.

You may not:

• Copy or reproduce our interface, backend systems, or platform structure

• Use our brand assets without written consent

• Create derivative works that closely resemble Hivvy Pro

• Remove copyright notices or proprietary labels from the platform

All content submitted by users remains the property of the user (e.g., course content, digital products, images). However, by submitting your content to the platform, you grant us a limited license to use, promote, or showcase it strictly for platform functionality or marketing purposes.

If you believe your intellectual property has been used on our platform without permission, please contact our support team with detailed evidence for prompt resolution.

10. Links to Other Websites

The Hivvy Pro platform may contain links to external websites, applications, platforms, or third-party services that are not owned or controlled by Hivvysync Ltd. These may include, but are not limited to:

• Payment gateways (e.g., Paystack, Stripe, PayPal)

• Video hosting services (e.g., YouTube, Vimeo)

• Calendar integrations (e.g., Google Calendar)

• Educational tools, plugins, and embeddable content

• External creator portfolios or product delivery links

We provide these links for your convenience and reference only. Hivvy Pro does not endorse, sponsor, or guarantee the content, policies, or reliability of any third-party site. When you leave our platform and access third-party services, you do so entirely at your own risk.

We are not responsible for:

• Content accuracy, completeness, or legality of third-party platforms

• Privacy practices and data handling policies of those external services

• Any damage, loss, or issues arising from your interaction with them

• Fraudulent or malicious activities that occur outside our ecosystem

We strongly recommend reviewing the terms and privacy policies of any third-party service you choose to engage with through Hivvy Pro.

11. Termination

We reserve the right to terminate, suspend, or limit your access to any or all parts of the Hivvy Pro platform at our sole discretion, at any time and for any reason, with or without notice. Grounds for termination may include, but are not limited to:

• Violation of these Terms or any other Hivvy Pro policy

• Submitting false or fraudulent information

• Repeated reports or complaints from other users

• Abuse, harassment, hate speech, or illegal activities

• Attempts to hack, spam, or exploit the platform

• Failure to pay any fees owed (if applicable)

Upon termination:

• Your access to your dashboard, profile page, store, courses, and booking system may be revoked

• Your digital content may be removed or hidden from public view

• We may retain basic metadata for legal or auditing purposes

• You are still responsible for any outstanding obligations incurred before termination

You may also choose to deactivate your account at any time. If you do, some residual data may remain in our archives for administrative, security, or regulatory reasons.

Termination does not waive our right to pursue legal action or damages for any violation of these Terms, nor does it relieve you of any obligations previously agreed to.

12. Indemnification

You agree to defend, indemnify, and hold harmless Hivvysync Ltd, its affiliates, directors, officers, employees, agents, service providers, and licensors from and against any and all claims, liabilities, damages, losses, expenses, or demands (including legal and professional fees) arising from:

• Your use or misuse of the Hivvy Pro Services

• Your violation of these Terms, our Privacy Policy, or any applicable law

• Your infringement of any intellectual property, privacy, or contractual rights

• Any content you upload, publish, or share via the platform

• Any unauthorized or fraudulent activity associated with your account

• Any breach of warranty or representation made by you

We reserve the right to assume exclusive control and defense of any matter subject to indemnification by you, and you agree to cooperate fully with us in such defense.

This indemnity obligation survives termination of your account or cessation of your use of the Services.

13. General Provisions

Entire Agreement

These Terms of Service, along with our Privacy Policy and any supplemental agreements explicitly referenced or accepted by you (such as payment policies, refund terms, or feature-specific terms), represent the entire agreement between you and Hivvysync Ltd. They supersede all prior agreements, negotiations, or representations, whether written or oral.

No Waiver

Failure by Hivvysync Ltd to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision. No waiver will be effective unless made in writing and signed by an authorized representative.

Force Majeure

We shall not be held liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, pandemics, strikes, war, internet outages, governmental orders, or failures of third-party service providers.

Severability

If any part of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid portion shall be modified or interpreted to best accomplish the original intent within the bounds of the law.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the use of the Hivvy Pro platform shall be resolved as follows:

• Negotiation First: Both parties agree to attempt an informal resolution by communicating in good faith.

• Arbitration: If informal resolution fails, the matter shall be submitted to binding arbitration in Lagos, Nigeria, under the rules of an appropriate arbitration body agreed upon by both parties.

• No Class Actions: You agree to resolve any disputes with us individually and not as part of a class action or group claim.

You expressly waive your right to a trial in court (except for matters that can be brought in small claims court and are eligible under local laws).

15. Contact Information

If you have any questions, complaints, or concerns about these Terms, or if you need to get in touch with our legal or support team, you can contact us at:

Hivvysync Ltd
Email: support@hivvy.pro
Website: https://www.hivvy.pro

Our support team is available during standard working hours (GMT+1), and we aim to respond to legal or account-related queries within 7 business days.

16. Updates to These Terms

We reserve the right to modify or update these Terms at any time. Changes become effective upon posting to the Hivvy Pro website with a new “Last Updated” date. We may, at our discretion, notify users via email or dashboard alerts when material changes are made.

Your continued use of Hivvy Pro after such updates constitutes acceptance of the new Terms. If you do not agree to any changes, you must discontinue your use of the Services.